Shipping & Returns

Shipping

• Free standard shipping on every order over $150, worldwide.
• Orders under $150: flat-rate carrier pricing shown at checkout.
• Orders are dispatched within 1–2 business days. You'll get a tracking link by email.
• Estimated delivery: 2–5 business days domestic, 5–10 business days international.
• Duties and taxes for international orders are calculated at checkout.

Returns & exchanges

• 7 days from delivery to request a return or exchange.
• Items must be unused, in original condition with tags and packaging.
• Final-sale, monogrammed and personalised items cannot be returned.
• Refunds are issued to the original payment method within 5–7 business days of receipt.

How to start a return

Email returns@martinco.store with your order number, or use the chat in the corner of the screen. We'll send a prepaid label and instructions.

Damaged or wrong items

If something arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can make it right immediately.